CrossMark Usability Testing – A Case Study

Kirsten Robinson
Endeca Technologies

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Kirsten Robinson is a user experience architect who conducts research with technology users and creates and evaluates user interfaces with a focus on usability. She currently works for Endeca Technologies, a leading supplier of online search and guided navigation software. In the past, she has worked on online publication design and evaluation projects for CrossRef, Publishing Technology, Ingenta and McGraw-Hill. She holds a MS in Human Factors from Bentley University and a BA in Cognitive Science from Brown University.